Clock Company is the largest full-service clock store and repair shop in the American Clock Company and employs a full team of in-house clock repair professionals and carries a wide variety of clock repair parts online and in-store for your convenience. Click here to learn more about our repair services.
To serve you better and help you fix your cuckoo clocks at home, we have provided answers to frequently asked clock repair questions below. If you cannot find the answer to your clock repair question below, we are happy to offer our Tech Time consulting service. Tech Time can be purchased for $1 per 15-minute block. To make a consultation appointment or for any other questions regarding clock parts or clock repair.
“My cuckoo clock is not working after unboxing or repairing.”
First, make sure all packaging materials are removed from the clock. Specifically, check the items listed below:
When the weights are on the clock, start swinging the pendulum. Move the minute hand towards the next half hour to hear the cuckoo sound. Listen for an even tik tok sound. The bottom of the case may need to be tilted slightly to the left or right until an even tick-tok sound is achieved.
Here are a few helpful tips for setting your cuckoo clock:
Cuckoo clocks repair are intricate and complicated little machines. As you can see from the picture to the right, there isn’t much room to work inside a Cuckoo clock and there are many pieces to each movement. Most clock repair near me shops won’t even take them in for repairs. We love them. We love to work on them and we love the inner workings and complicity of a German made Cuckoo clock.
We see many Cuckoo clocks that come to our shop and are quickly repaired. It is important to have your cuckoo clock serviced and/or repaired properly and professionally. Replacing your original parts with cheap non-German counterfeit parts degrades the value of your cuckoo clock, not to mention the clock will likely perform poorly and eventually stop working, again leading to more expensive cuckoo clocks repair.
A Cuckoo clock has many moving parts inside and its part needs to work properly. The slightest alignment will stop your clock ticking or cuckooing. Music is a detailed and complex machine. In order for your cuckoo to be properly prepared, each part must be properly finished and properly lubricated.
Every clock has its own story to tell, so we try to preserve everything in its original condition. You can rest assured that your precious family heirloom will be treated with the utmost care. We are well aware of the historical, emotional and family legacy associated with each watch. Our goal is to restore your watch to its original condition as soon as possible, using only the best parts available. And as always, your watch is backed by an unconditional one-year warranty, just like when new.
If your cuckoo clock has stopped ringing or is not ringing correctly, it is most likely due to lack of maintenance. Most clock manufacturers recommend lubricating a clock every year. While this is very good practice, if done right an hour can usually last 2 to 3 years between lubrications.
Petroleum oil was developed when whale oil for clocks was banned after 1980. This oil works great, but unlike whale oil, petroleum oil evaporates. After 3 years, oil residues and airborne dust remain. This trapped residue will corrode the spindles and bearing surfaces of the clockg. Therefore, the clock often stops working due to lack of lubrication or worn parts. Below is a guide for refilling worn shaft holes on your clock.
Lubricating your clock is an integral part of extending its life. In general, good, quality lubrication takes about 2 to 3 years, requiring regular maintenance. Be careful when lubricating your clock as only a small amount of oil is required to do the job. In fact, using too much oil can actually damage your clock and cause premature clock failure. Below is a guide to help you lubricate your clock at home.
If the chain is still on the clock: To change the chain, start at the end of the hook and open the link, remove the hook and attach the new chain to the old chain. Feed the chain by winding the clock as usual. After the new one has passed the hour, remove the old chain and place the chain hook and loop on the new chain.
If the chain is outside the clock: Hold the clock upside down and thread the chain through the hole in the bottom of the clock . Run the chain over the sprocket using your finger to rotate the sprocket. Keep turning the gear as you turn the clock upright.
If you broke one of the arms of your cuckoo clock, first remove the nut holding the handles. Remove your hands and note whether the center shaft holding the longer minute hand is round or square. Also pay attention to the position of the hands.
Second, measure the length of the minute hand. If the pointer breaks, measure from the center shaft to the outer edge of the dial; this will determine the size of the hands.
Third, place the new hands on the clock, making sure to place the hour and then the minute hands. Re-tighten the hand nut using the appropriate hand nut set.
To replace the bellows tops on your cuckoo clock, remove the bellows whistles inside the cuckoo clock. It’s best to blow a whistle one at a time to avoid confusion. Note and mark the bellows for left and right for placement.
Transfer all hooks and wires from the old bellows to the new bellows. Gently remove the bellows top from the whistle and remove any remaining adhesive from the whistle. Attach the new bellows to the whistle (hot glue is best for this) and note the 1/4″ holes on the different sides of the bellows. Be sure to match the new bellows with the old bellows.
Setting the time on your cuckoo clock is pretty simple. Below is an illustrated diagram to help you adjust the minute and hour hands of your cuckoo clock, loosen and tighten the hand nut, and configure the pendulum leaf.
To fix your cuckoo clock when it is not running, or not running properly, we have listed some tips for troubleshooting the problem at home:
Setting up your quartz cuckoo clock requires some special maneuvers, but novice clock enthusiasts should not be discouraged. It’s pretty simple using the following steps:
It is important that you allow the cuckoo to attack every hour before moving on to the next hour.
If the time shown on the clock does not correspond to the number of cuckoo beats, you can troubleshoot the problem using the following tips:
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